Return Policy
Thank you for your purchase. We hope you are satisfied with your order. However, if you are not completely happy with your purchase for any reason, you may return it to us for a full refund or an exchange. Please review the details below.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. Returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
After receiving your RMA number, place the item securely in its original packaging and mail your return to:
Return Address:
No. 92-4, Qisheng Road, Mashan Street,
Yuecheng District, Shaoxing, Zhejiang, 312000, China
Attn: Returns
RMA #: [Your RMA Number]
Note: You will be responsible for all return shipping charges. We strongly recommend using a trackable shipping method.
REFUNDS
After receiving your return and inspecting the condition of the item, we will process your refund or exchange. Please allow at least seven (7) business days from the date we receive your item to complete the process.
You will receive an email notification once your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
๐ +86 0575-88150851
๐ง [email protected]